Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

StatGuide ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website, services, and applications (collectively, the "Services").

By using StatGuide, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Services:

a) Information You Provide

• Manuscript Files: When you upload a .docx or other supported file, we process it only for the purpose of generating compliance reports. We do not share your manuscripts with third parties.
• Account Information (if applicable): Name, email address, institutional affiliation, and login credentials.
• Communications: When you contact us (e.g., via email), we may keep a record of your message.

b) Automatically Collected Information

• Usage Data: Pages visited, features used, access times, and error reports.
• Device and Log Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: We may use cookies to improve user experience, authentication, and analytics.

2. How We Use Information

We use the information collected to:

• Provide and operate the Services.
• Generate compliance reports and feedback based on uploaded manuscripts.
• Improve, personalize, and expand the functionality of StatGuide.
• Respond to inquiries, support requests, and feedback.
• Monitor usage and detect fraud, abuse, or security issues.
• Comply with legal and regulatory obligations.

We do not use uploaded manuscripts to train AI models or for any purposes outside your requested analysis.

3. Data Storage and Security

All data, including uploaded manuscripts, is stored securely using encryption in transit (HTTPS/TLS) and at rest.

Manuscripts are automatically deleted from our servers after analysis unless you explicitly choose to save them (e.g., in your archive).

Access to data is restricted to authorized personnel only.

While we follow industry-standard practices, no system is 100% secure. We encourage you to also take precautions to protect your account.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information in limited cases:

• With Service Providers: For hosting, data storage, analytics, or customer support. All providers are bound by confidentiality and data protection obligations.
• For Legal Reasons: If required by law, regulation, or legal process.
• Business Transfers: In case of merger, acquisition, or restructuring, your data may be transferred as part of the assets.

5. Data Retention

• Uploaded manuscripts are deleted within 30 days unless explicitly archived by the user.
• Account-related data (such as email) is retained as long as your account is active.
• Usage and analytics data may be stored for up to 12 months to improve service quality.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the following rights:

• Access and obtain a copy of your data.
• Request correction or deletion of your personal data.
• Restrict or object to processing.
• Withdraw consent where processing is based on consent.
• Request data portability.

To exercise these rights, please contact us at info@statguide.app.

7. International Data Transfers

If you are accessing StatGuide from outside the country of our servers, note that your information may be transferred to and stored in a country with different data protection laws. We ensure safeguards are in place for such transfers.

8. Children’s Privacy

StatGuide is not intended for children under the age of 16. We do not knowingly collect information from minors. If you believe we may have collected such data, please contact us for deletion.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date changed accordingly. Significant changes may also be notified via email or a banner on the site.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

Email: info@statguide.app